What Happens After You Submit an Empty Leg Request?
Follow the empty leg request process from inventory verification and operator quote to contract, payment, passenger manifest, FBO details, and boarding.
Submitting an empty leg request does not instantly purchase the aircraft. It starts a verification process. Dispatch checks whether the flight still exists, whether the operator can accept your passengers and requirements, and whether the listed route, time, aircraft, and price remain usable.
The process can move quickly because empty legs are time-sensitive, but the important stages should not be skipped. A request, a written quote, a signed contract, and a confirmed itinerary are different things.
1. Your request is matched to the listing
The request should identify the flight, traveler count, preferred timing, contact details, and any notes. Dispatch compares those details with the current inventory record and contacts the operator or responsible source for a fresh status check.
A fast response is easier when the request is complete. Include acceptable nearby airports, baggage, pets, special assistance, and whether a schedule change would make the flight unusable.
2. Dispatch verifies the operating fit
- Current aircraft availability and the reason for the repositioning movement.
- Origin, destination, FBO, date, and usable departure window.
- Aircraft model, seating configuration, and passenger capacity.
- Baggage, pets, catering, ground transport, and special-item requirements.
- Operator identity, commercial authority, and operating control.
- Current price, currency, included items, and material restrictions.
If the exact listing no longer works, the team may suggest a nearby airport, a different time, another empty leg, or a standard charter. That is an alternative proposal, not silent confirmation of the original request.
3. You receive a written quote or availability update
A usable quote should identify the proposed flight and commercial terms clearly enough to review. Check the airports, local time zones, passenger count, aircraft, price, payment deadline, and the point at which the whole-aircraft empty leg becomes a signed, protected booking.
Ask questions before signing. A short decision window is normal for some empty legs, but urgency should not replace operator verification or contract review. Use the charter operator verification checklist when the carrier or operating structure is unfamiliar.
4. Contract and payment secure the booking terms
The contract defines the actual obligations, including price, payment, aircraft substitution, passenger conduct, and operator responsibilities. Once signed, the empty leg is protected like a full-price charter; a later change to the original repositioning schedule does not cancel it. Payment timing varies by quote. A listing page or verbal message is not a substitute for the executed documents.
Confirm the payee and payment instructions through a trusted contact channel, especially after any last-minute change. Do not send funds based only on an unexpected email that changes banking details.
5. Passenger and trip details are finalized
The operator needs a passenger manifest and may require identification details based on the route. Names should match travel documents. International trips can require passports, visas, customs information, permits, and pet or health documents well before departure.
- Full legal name and required identification details for every traveler.
- Accurate passenger weights when requested for planning.
- Final baggage count and special items.
- Pet details and required documents.
- Catering allergies or medical needs.
- Ground transportation contacts and arrival timing.
6. The itinerary and FBO instructions arrive
The confirmed itinerary identifies where and when to arrive, the operating carrier, aircraft details available at that stage, and contact information. Private flights often use an FBO rather than an airline terminal. Verify the street address because one airport can have several FBOs.
Arrive at the time specified by the operator or dispatch team. Private aviation can reduce terminal time, but late passengers can be especially difficult on a repositioning flight whose aircraft has another duty.
7. Keep monitoring until departure
A genuine aircraft technical or safety issue can still affect the plan, just as it can on a full-price charter. Keep your phone available, avoid making unapproved itinerary changes, and use the written contact path for any new passenger, bag, pet, or ground delay.
Review the before-and-after signing guide so the difference between a live listing and a contracted flight is clear.
What to have ready before you request
- Preferred and acceptable airports.
- Earliest and latest workable departure time.
- Passenger count and legal names when available.
- A realistic baggage inventory.
- Pet, catering, accessibility, and ground transport needs.
- A reachable phone number and preferred contact method.
- A decision maker who can review and sign promptly.
Open a current flight in the empty leg marketplace to request that specific movement, or use the booking form when the itinerary is fixed and dispatch should compare empty leg and standard charter options.